What happens when you default on a loan
The full timeline from missed payment to default notice, CCJ, and enforcement — and how to stop the process at each stage.
7 min read →What a CCJ is, how one ends up on your credit file, what satisfied and unsatisfied mean, and the steps you can take to challenge or remove it.
5 min read • Cash Train editorial team
A County Court Judgement (CCJ) is a type of court order that a creditor — such as a bank, lender, utility company, or landlord — can obtain when they believe you owe them money and have not repaid it. In England and Wales, these are issued by the county court. In Northern Ireland, the equivalent is issued by the Enforcement of Judgements Office. Scotland has a separate system using “decrees” rather than CCJs.
A CCJ is not issued instantly the moment you miss a payment. Before a creditor can apply for one, they must follow a formal process: first sending you a default notice, then issuing a Letter of Claim, and then filing a claim with the court. You will be sent documentation at every stage and have the opportunity to respond.
Once issued, the CCJ specifies how much you owe, how you should pay (in full immediately or in instalments), and the deadline for payment. If you disagree with the amount or the debt itself, you can defend the claim through the court — but you must act promptly.
The process from missed payment to CCJ typically follows these stages:
Your creditor sends you a formal default notice (for FCA-regulated lenders this is prescribed by the Consumer Credit Act 1974; unregulated lenders like Cash Train send equivalent written notice). This gives you at least 14 days to bring the account up to date before further action is taken.
If you do not resolve the arrears, the creditor issues a Letter of Claim (also called a Pre-Action Protocol letter). You have 30 days to respond. This is your last chance to negotiate before court proceedings begin.
The creditor files a claim with the county court. You are sent a ‘claim form’ (form N1). You have 14 days to acknowledge receipt and 28 days in total to respond with a defence if you dispute the debt.
If you do not respond, or if the court rules in the creditor’s favour, a CCJ is entered. Details are sent to the Registry Trust and from there to the credit reference agencies — Experian, Equifax, and TransUnion.
The CCJ is recorded on your credit file and on the public Register of Judgements, Orders and Fines. It will remain there for six years unless you pay the full amount within one calendar month of the judgement date.
Once you have a CCJ, lenders and employers checking your file will see whether it is satisfied or unsatisfied. The distinction matters significantly to future creditors.
To get a satisfied CCJ marked correctly on the Register, write to Registry Trust Ltd with proof of payment. The credit reference agencies update their records automatically once the Register is amended.
Emma receives a CCJ dated 3 March 2025 for an unpaid catalogue account of £640. She pays the full amount on 28 March 2025 — within one calendar month. She then applies to the court (using form N443, ‘Request for certificate of cancellation’) and pays the £15 court fee. The CCJ is removed from the Register of Judgements and from her credit file entirely within a few weeks. For all practical purposes, it is as though the CCJ never existed.
Marcus receives a CCJ dated 10 January 2025 for £1,200 owed to a broadband provider. He ignores it and eventually pays in full in July 2025 — six months after the judgement. The CCJ is marked “satisfied” on the Register but remains on his credit file until January 2031. When he applies for a car finance agreement in 2026, the lender can see the satisfied CCJ. Some lenders will still consider him at a higher interest rate; others may decline. He rebuilds his credit profile gradually over the remaining years.
A CCJ remains on your credit file and on the public Register of Judgements, Orders and Fines for six years from the date of the judgement — regardless of whether you pay it off in full (unless you pay within one calendar month of the judgement date, in which case it is removed entirely).
Six years is a long time, but its practical impact on your ability to get credit diminishes over time, particularly if you build a consistent record of on-time payments in the years following the CCJ. Lenders weigh recent conduct more heavily than older adverse markers.
A CCJ can be set aside (cancelled) by the court if it was issued in error or without your knowledge. Common reasons include: the claim form was sent to an old address, you were not properly notified, the debt is not yours, or the amount is wrong. Setting aside a CCJ does not mean the debt disappears — it means the case is reopened for you to defend it properly.
To apply to set aside a CCJ, you must use form N244 (Application Notice) from the county court that issued the judgement. You will need to pay a court fee (currently £303 for a general application; check GOV.UK for the current fee schedule as these change). If you can demonstrate a real prospect of successfully defending the claim, the court may waive or reduce the fee.
Get a copy of your credit report to confirm the court that issued the CCJ and the judgement date. You can also search the Register of Judgements, Orders and Fines at registry-trust.org.uk for £6.
Available from your local county court or GOV.UK. State clearly why you believe the CCJ should be set aside — provide evidence (e.g. you were living at a different address when the claim was sent).
Pay the applicable fee when you file the application. If you are on a low income, apply for help with court fees using form EX160.
The court will list a short hearing. A judge will decide whether to set aside the judgement. If successful, the CCJ is removed from the Register and credit file within 28 days.
Important: There is no time limit for applying to set aside a default judgement, but courts expect you to act promptly once you become aware of the CCJ. Delays of more than a few months will require a convincing explanation. If the debt is disputed, seek free advice from Citizens Advice, National Debtline, or StepChange before applying.
This page contains general information only and does not constitute legal advice. For guidance specific to your situation, contact Citizens Advice or a regulated debt adviser.
A CCJ is one of the most serious adverse markers a UK credit file can carry. Most high-street banks and mainstream lenders will automatically decline applications from anyone with an unsatisfied CCJ. Even a satisfied CCJ will put you outside the criteria of many standard products.
That does not mean borrowing is impossible. A segment of lenders — sometimes called adverse credit or bad credit lenders — specialise in applications from people with CCJs, defaults, or other negative markers. You should expect higher interest rates to reflect the perceived additional risk. It is essential to compare the total amount repayable, not just the headline rate, and to satisfy yourself that any repayment is genuinely affordable before committing.
Alongside managing any existing CCJ, the most effective way to rebuild your creditworthiness over time is consistent: register on the electoral roll, pay every current obligation on time every month, keep credit utilisation low, and avoid new applications unless necessary.
Apply online with Cash Train and see what you could borrow — we use a soft search at the quote stage, so there is no impact on your credit file until you decide to proceed.
Apply now →Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk